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Odoo Field Service Management Scheduling and Dispatch

​What is Odoo Field Service Management Scheduling and Dispatch?        Benefits        Features        Challenges        Resources 

What is Odoo Field Service Management Scheduling and Dispatch?

Odoo Field Service Management scheduling and dispatch capabilities enables schedulers to easily assign and dispatch the technician with the right skills who is closest to the job. The drag-and-drop schedule board provides a clear view of your team’s availability, letting you make efficient decisions about scheduling and dispatching your teams to jobs. Create service orders from Odoo cases, sales orders and projects or against customer assets.

Increase Scheduling Efficiency

Assign jobs to the right technicians based on their skills and location or based on the equipment being serviced. Automate the scheduling and dispatch of service orders. Get real-time status of every job.


Easily schedule and dispatch technicians and crews

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Odoo Field Service Management Scheduling and Dispatch Benefits

 

Automate Service Order Creation. Create service orders from Odoo cases, sales orders, and projects – or against customer assets. 

Increase Technician Utilization Levels. Schedule new jobs based on technician proximity and availability with real-time status and location updates. 

Improve Efficiency at Customer Site. Provide technicians full visibility into job details via the mobile app.


Odoo Field Service Management Scheduling and Dispatch Features

Odoo Field Service Management streamlines job assignments and resource allocation, providing your home office with real-time job and technician status.

Service Order Creation 

Create service orders from Odoo cases, sales orders, and projects, or against customer assets. Service orders can also be created for warranties, preventative maintenance, repair services, or installation. Attach documents and schematics to the Service Order.

Schedule Board 


The schedule board makes it easy to schedule and dispatch technicians or crews, even across time zones, in just a few clicks. Assign jobs to the technician with the right skills and/or closest to the job. Color code jobs by priority, status, and type for maximum profitability. Enable pop-ups so office personnel can quickly access details, including customer, location, assets, and tasks to be performed. Jobs can be filtered based on region, labor costs, and job type. Create recurring tasks to automate scheduling of preventative maintenance or other repetitive jobs.​

Status Tracking 

Monitor job completions and delays in real time to optimize new work assignments. Track each technician’s location with integrated GPS tracking. Assign new work to the closest available technician whose skills match the job requirement. Emulate technician’s mobile app to provide off-site assistance or additional training.

" We have presented Odoo CPQ with some of the most complex configurations that are imaginable in products and have not felt any limitations in the toolset. It really can automate what we can design on paper. "

Rick Bauerly 

Founder and CEO, Granite Equity Partners​

Challenges Odoo Field Service Management Scheduling and Dispatch Solves

 

Low Utilization Levels. Dynamic schedule board expedites response time and optimizes resource utilization. 

Limited Visibility of Resources.The schedule board provides real-time status of each technician.

Resources

Data Sheets 

Access specifications, features and benefits of Odoo Field Service Management.