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Odoo Field Service Management Mobile App

​What is Odoo Field Service Management Mobile App?        Benefits        Features        Challenges        Resources 

What is Odoo Field Service Management Mobile App?

The Odoo Field Service Management mobile app gives field technicians access to all the information they need from anywhere at any time, on their preferred device. Complete job details, including location, service and asset history, safety concerns and much more are readily available, eliminating time wasted with calls back to the office for missing information. The app provides real-time job status and technician location information, so schedulers can assign new jobs efficiently, improving technician utilization rates. Manage parts inventory, capture photos and signatures and enter and submit expenses.

Information at Your Fingertips 

Provide field technicians with the real-time information they need and get work done from anywhere.


Improve field mobility and productivity

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Odoo Field Service Management Mobile App Benefits

 

Reduce Calls Back to the Office. Technicians have full access to job, customer and asset history. 

Eliminate Paperwork. Digitize the collection of data in the field and make that data immediately available in Odoo to the office staff. 

Improve Field to Office Communications. Provide real-time status updates so schedulers can assign new jobs efficiently, improving technician utilization rates.


Odoo Field Service Management Mobile App Features

Odoo Field Service Management streamlines job assignments and resource allocation, providing your home office with real-time job and technician status.

Job Details 

View all job details in the mobile app. Give technicians easy visibility into date, time, and location. Deliver task details, site details, and contact information. Enable technicians to map their location to the customer site.

Customer and Asset History 


Expedite job completion by giving technicians full visibility into work performed in the past. Provide visibility into the entire life cycle of each asset. Eliminate time wasted with calls back to the office for missing information.

Checklists and Forms 

Make it easy for technicians to complete forms and checklists with a mobile friendly user interface designed to accommodate field conditions and field service workflows. Provide custom digital checklists to ensure compliance with safety and government-prescribed processes. Utilize dynamic forms to perform calculations and present sub forms based on information entered. Home-office personnel get immediate access to data entered.

Inventory Management 

Manage parts inventory from the field. Inventory can be consumed and monitored from the field using the mobile app to update inventory records—no need for double data entry. The built-in barcode scanner eliminates the need for third-party add-in devices. Ensure technicians’ vans are stocked with the right parts and equipment to complete every job on the first truck roll.

Capture Photos and Signatures 

Capture and store pre- and post-work photos to verify work completion as well as customer and/or technician digital signatures on the job. Include photos and signatures on the service report.

Expenses 

Record all expenses related to each job for easy billing. Enter expenses such as mileage, gas, and job-related purchases directly into the mobile app along with receipt photos. Automatically associate each expense with the correct job. Expense data flows directly into Odoo from the mobile app.

Challenges Odoo Field Service Management Scheduling and Dispatch Solves

 

Low Utilization Levels. Dynamic schedule board expedites response time and optimizes resource utilization. 

Limited Visibility of Resources.The schedule board provides real-time status of each technician.

Resources

Data Sheets 

Access specifications, features and benefits of Odoo Field Service Management.